Documents and forms
Annual suspension of benefit payments
Benefit payments will be suspended temporarily while we complete our year-end processes as we do every year. If we receive your benefit payment application after 5.00pm Thursday 25 March, it won’t be paid until 11 May 2021 at the earliest. Talk to the management team if you have an emergency or hardship situation during the suspension period. We may be able to help. Call the helpline and choose option 2. Investment switch requests will be processed as normal although you should expect a delay in the change appearing on the website. If you have any questions, email nzpostsuper@mercer.com or call the helpline on 0800 NZP SAVE (0800 697 728 – choose option 1 to speak to the team at Mercer).
Forms
- Alter contributions form (PDF 191KB)
- Change of investment form (PDF 132KB)
- Change of tax residency status (PDF 74KB)
- Deferred benefit withdrawal form (PDF 66KB)
- First-home withdrawal (PDF 174KB)
- In-service withdrawal form (PDF 67KB)
- Leaving form - English (PDF 103KB)
- Leaving form - Maori (PDF 106KB)
- Leaving form - Samoan (PDF 107KB)
- Nomination of beneficiaries (PDF 65KB)
- Suspend/restart contributions form (PDF 173KB)
- Voluntary account withdrawal form (PDF 134KB)
Call the Super Plan office (0800 697 728 - choose option 2), or email nick.economu@nzpost.co.nz if you would like to apply for a subsequent home benefit or significant financial hardship benefit. They will send you the form you need and guide you through the process. They can also help if you have questions about eligibility for a first-home withdrawal.
Additional forms for CSF members
- CSF partial withdrawal form (PDF 154KB)
- CSF permanent emigration form (PDF 123KB)
- CSF retirement withdrawal statutory declaration (PDF 99KB)
- CSF transfer form (PDF 89KB)